Planned Maintenance Program
After Hours Emergency Service 24/7 Number: 1.888.567.6123
WE CARE
BEYOND SERVICE
Service Canada is pleased to announce our National Contracts Team and Program, delivered by our four regional operating brands.
Our new suite of planned maintenance offerings is designed to safeguard your commercial kitchen equipment, optimizing uptime and prolonging its voyage. Choose from our tiered service options: Express for cost-effective oversight, Premium for comprehensive care, and Platinum for the ultimate package of meticulous maintenance, detailed reporting, and expert consultation from our factory-trained technicians and seasoned Contracts Team.
Set your course with us for tailored solutions that keep your kitchen at the helm of efficiency.
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EXPRESS
Program designed to efficiently assess equipment functionality, condition and produce estimates based on repair urgency.
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PLATINUM
Comprehensive planned maintenance program. This program incorporates all OEM checklists and recommendations. Includes technician review on site and post-visit reporting.
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PREMIUM
Covers all major components including technician reviews on site and post-visit reporting.
Atlantic Equipment Service
With Heritage Service Group Canada's acquisition of Atlantic Restaurant Equipment & Supply Inc, Walker's Gas & Electric will now be providing services as Atlantic Equipment Services. With this merger, Atlantic Equipment Services can offer more services and resources in Atlantic Canada.
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Atlantic Equipment Services has been in the business for over 50 years, we are an authorized service centre for major manufacturers of commercial kitchen equipment. We understand and want to eliminate the frustration of equipment downtime for our customers. We take great pride in prioritizing same day service and offering 24-hour emergency service for account customers. Our commitment is to provide our customers with the best service for their equipment by factory trained and professional Licensed Technicians. We offer full customer service and communication before, during and after all repairs. Our newly renovated and expanded service department allows for drop-offs of equipment if on-site service is not required.
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All service work performed by Atlantic Equipment Services is backed by a 90-day labour warranty. This applies to the specific repair undertaken. Parts we supply and install for service repairs are also backed by a 90-day no charge.
The Atlantic Equipment Services Promise
Atlantic's industry leadership flows from three key service pillars:
Availability
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Speed
Our customers’ uptime defines us.
Reliability
Integrity is at the core of everything we do.